@ARTICLE{Ciesla_Bartosz_The_2021,
 author={Ciesla, Bartosz and Mleczko, Janusz},
 volume={vol. 12},
 number={No 3},
 journal={Management and Production Engineering Review},
 howpublished={online},
 year={2021},
 publisher={Production Engineering Committee of the Polish Academy of Sciences, Polish Association for Production Management},
 abstract={In this article conclusions from nearly 10 years of collaboration with Polish and German Engineer-to-Order (ETO) small and medium-sized enterprises (SMEs) from mechanical sector was presented. Research objective was to highlight common organizational problems they are dealing with, which prevent them from transition to Mass Customizers. As a result, a concept of 5 foundations for robust process design was proposed: procedures, product selection, machining philosophy, planning and storage, cross-functional teams. More practical solutions from this field have to be published to fill the research gap.},
 title={The Way of ETO SMEs to Mass Customization – Overview from Real Production Systems},
 URL={http://www.czasopisma.pan.pl/Content/120925/9_Mleczko_corr.pdf},
 doi={10.24425/mper.2021.138534},
 keywords={production planning and control, mass customization, robust process design},
}