@ARTICLE{Momani_Amer_A_2021,
 author={Momani, Amer and Al-Hawari, Tarek and Tahat, Sufyan},
 volume={vol. 12},
 number={No 3},
 journal={Management and Production Engineering Review},
 howpublished={online},
 year={2021},
 publisher={Production Engineering Committee of the Polish Academy of Sciences, Polish Association for Production Management},
 abstract={Small and medium-sized enterprises (SMEs) are facing barriers to grow due to the lack of structured procedures for upgrading and allocating the limited resources. To overcome these drawbacks and to improve business capabilities, a structured framework to conduct a comprehensive diagnostic and upgrading study is presented in this paper. The proposed framework involves four phases. First, the external and internal strategic factors, which can affect the enterprises’ performance are evaluated using strategic planning and assessment tools. Second, key upgrade performance indicators are developed and evaluated using multi-attribute rating techniques to guide, evaluate, and track progress of upgrading process. Third, a set of upgrade strategies are generated and evaluated using resource allocation model. Finally, a periodic re-evaluation plan is introduced to monitor the implementation progress. The developed framework for performance evaluation and upgrading is suitable to be used as a structured know-how procedure in manufacturing enterprises and can support entrepreneurs in their strategic decisions. To validate the proposed framework, a data set was collected from a local housecore company. As a result, one package of the efficient frontier strategies that represents the best use of resources was proposed for implementation.},
 type={Article},
 title={A Framework to Diagnose the Business and Evaluate Upgrade Plans in SMEs},
 URL={http://www.czasopisma.pan.pl/Content/120919/3_Momani_corr.pdf},
 doi={10.24425/mper.2021.138528},
 keywords={strategic planning, performance management, business upgrade, SWOT analysis, resource allocation},
}