Six Sigma as the continuation of comprehensive quality management TQM is of interest to many enterprises. Unfortunately, not everybody successfully implements quality improvement projects using Six Sigma tools. This approach requires proper preparation in many areas of the company’s operation, including: organization of processes, establishing measures, employee engagement and creating conditions for continuous improvement. The goal of the article is to present on the case study the idea of using the organizational maturity model for production management to assess a readiness of organization to implement Six Sigma. The case study presents a company maturity level diagnosis and a successful project of quality and productivity improvement using the Six Sigma concept, confirming that the organization’s maturity model is the appropriate tool for assessing multi-faceted preparation for successful implementation of Six Sigma projects.

We investigate the effect on firm performance of the motivation for applying maturity models in manufacturing and information technology organizations. We expect the association between profitability and maturity models to be less if motivated by external contract requirements (e.g., for certain government contracts), than if motivated internally to improve processes. Using a sample of firm-year observations for 1,105 SEC registrants in the manufacturing (Standard Industry Classification (SIC): 3600-3812) and IT industries (SIC: 7370-7374) for 2017 and 2018, and CMMI information from the CMMI institute published appraisal results system, it is observed that 28 public firms (17 IT firm-years and 23 manufacturing firm-years) in the sample had CMMI appraisals between 2017 and 2018. We use logistic regression to test if the likelihood of CMMI appraisal is positively associated with government sales. The results support for the manufacturing industry, but not for the IT industry, prior research’s assertion that maturity is a source for competitive advantage.

In digital revolution, the appropriate IT infrastructure, technological knowledge are essential for the success of companies, where the success of the digital transformation depends on digital maturity. The aim of the study is to define the digital maturity, theoretical foundation of the digital maturity model and present a framework for small and medium-sized enterprises (SMEs) understanding where they are in digitalisation (how advanced their digital resource system and digital approach) to respond faster and efficiently to environmental changes. The model construction is based on theory of dynamic capabilities, graduation models, and SMEs management challenges. The model is a dynamic model to support management in strategic, digital and organizational developments, which is divided into IT and organizational dimensions, including 6 components and 28 subcomponents. The ultimate goal of the study is to determine the component weights to create a neurofuzzy model.

Maintenance involves a large amount of data management. Although many tools, strategies, and systems, have been developed to organize the maintenance information resources, SMEs have not found the same benefits as large companies due to their inherent characteristics and, above all, the maturity level of the maintenance department. Maturity models are useful tools for assessing the maturity of maintenance information practices; however, existing models are not suitable for any type of business context, as they required companies to have a clear organizational structure and definite informative infrastructure. Moreover, they do not assist in identifying and defining actions to reach the highest level. This paper proposes a model for assessing and improving maintenance management information practices. It allows a clear measure of the maturity of the maintenance information management practices in industrial contexts and provides improvement actions identifying the information and data needed to enhance maintenance management information practices.