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Abstract

Correctional staff is particularly exposed to occupational stress which in turn can have a negative impact on their job performance. This study attempted to analyse the role of personality, organizational factors, and stress coping strategies in shaping job satisfaction. 163 correctional staff members who were being trained at the Central Training Centre of Correctional Services in Kalisz, Poland, participated in the study. The following tools were used: The Bochum Inventory of Personal Work Features (BIP), the Multiphasic Inventory for Measuring Coping (COPE), and the Satisfaction with Job Scale (SSP).

Staff working directly with inmates scored the lowest in terms of job satisfaction. Social sensibility is a predictor of job satisfaction among each study subgroup and each correctional department and correctional staff as a whole. Correlates of job satisfaction among correctional officers were: Active coping with stressful situations and Seeking social support for emotional and instrumental reasons.

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Authors and Affiliations

Ewa Sygit-Kowalkowska
Robert Poklek
Beata Pastwa-Wojciechowska
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Abstract

The purpose of this paper is to examine two hypothetical models: one in which job satisfaction acts as a mediator of the effects of overqualification on turnover intention and performance, and another in which job satisfaction acts as a mediator of the effects of overqualification on performance. Data were collected from 318 call center employees in Portugal. The relationships were tested using a multiple regression hierarchy with PROCESS. As hypothesized, job satisfaction mediates the relationship between overqualification and turnover intentions. It appears that overqualification alone does not influence intention to quit, but rather does so via satisfaction. Job satisfaction also mediates the relationship between overqualification and job performance. However, perceptions of non-growth appear to be associated with a decline in contextual performance. The effects of overqualification on turnover intentions and job performance of call center employees have not been previously studied. Therefore, this study aims to fill this gap. Our study joins the small number of studies that analyze the mechanisms explaining the relationship between this mismatch between job demands and employees' perceived education, skills, experience, and work outcomes.
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Authors and Affiliations

Luís Andrade
1
ORCID: ORCID
Claúdia Santos
1
Liliana Faria
2
ORCID: ORCID

  1. Universidade Europeia, Lisbon, Portugal
  2. University of Algarve, Faro, Portugal
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Abstract

The boundary between work and family life is now almost invisible, making the search for a balance between both spheres a dilemma and challenge. These concerns have led to a growing increase in studies on work-family and family-work conflict, their predictors, and their effects. This study aims to: 1) observe the predictive effect of work-family conflict (WFC) and family-work conflict (FWC) on work-family guilt (WFG) and family-work guilt (FWG), respectively; and 2) to observe the effect of WFC, FWC, WFG and FWG on satisfaction with life and job satisfaction. In a sample of 213 participants aged between 22 and 64 years (M = 41.77; SD = 6.63), the results show that, in contrast with expectations, WFG and FWG did not prove to be predictors; only WFC and FWC had a negative effect on both guilt and satisfaction with life and job satisfaction. The family work interface is a topic that is extremely important, not only for organizations but also for society. Therefore, the study of its implications on variables is considered essential for the promotion of positive functioning of individuals.
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Authors and Affiliations

Cátia Sousa
1
Ezequiel Pinto
1
Joana Santos
1
Gabriela Gonçalves
1

  1. Universidade do Algarve CIP-Centre for Research in Psychology (CIP/UAL) & University of Algarve, Portugal
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Abstract

Noise exposure is one of the most important physical agents in the workplace which can induce job stress in several ways. The aim of this study was to model the interactions between independent and mediating variables and job stress using structural equation modeling. In this study, Weinstein’s noise sensitivity scale, noise annoyance questionnaire, Health and Safety Executive (HSE) job stress questionnaire and job satisfaction scale were used. To assess worker’s noise exposure, the 8-hours equivalent continuous A-weighted sound pressure level (LAeq;8 h), was measured based on ISO 9612 (2009). To achieve the aims of study, the structural equation model was run using R software 3.4.1 and Cytoscape software 3.6.0. Based on the results, while there was a direct positive correlation of noise exposure on total job stress, there were also indirect positive effects through job satisfaction and noise sensitivity as mediator variables. Using hearing protective devices negatively affected total job stress through a direct pathway and an indirect pathway when job satisfaction was a mediator variable. Regarding the total effect of noise exposure and using hearing protection devices on job stress subscales, it can be concluded that noise exposure and using hearing protection devices had greatest effect on colleagues support and demand, respectively. It can be concluded that noise exposure and lack of hearing protective devices have a significant positive effect on job stress among workers of a textile industry. In addition to the direct effect, this factor can induce job stress through noise sensitivity, job satisfaction and noise annoyance. Therefore, measures which can decrease any of the mentioned factors, also can alleviate job stress.

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Authors and Affiliations

Milad Abbasi
Saeid Yazdanirad
Ahmad Mehri
Rohollah Fallah Madvari
Ahad Alizadeh
Maryam Ghaljahi
Mohsen Falahati

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