The main aim of this work is to study the thermal efficiency of a new type of a static mixer and to analyse the flow and temperature patterns and heat transfer efficiency. The measurements were carried out for the static mixer equipped with a new mixing insert. The heat transfer enhancement was determined by measuring the temperature profiles on each side of the heating pipe as well as the temperature field inside the static mixer. All experiments were carried out with varying operating parameters for four liquids: water, glycerol, transformer oil and an aqueous solution of molasses. Numerical CFD simulations were carried out using the two-equation turbulence k-ω model, provided by ANSYS Workbench 14.5 software. The proposed CFD model was validated by comparing the predicted numerical results against experimental thermal database obtained from the investigations. Local and global convective heat transfer coefficients and Nusselt numbers were detrmined. The relationship between heat transfer process and hydrodynamics in the static mixer was also presented. Moreover, a comparison of the thermal performance between the tested static mixer and a conventional empty tube was carried out. The relative enhancement of heat transfer was characterised by the rate of relative heat transfer intensification.