Although the majority of people value the idea of helping others, they often take no particular action. In two field studies we investigated the impact of differently justified requests for spontaneous charity donations and for antisocial behavior like stealing. In the experiments, unwatched stands with cookies and money jars were placed on a crowded city square with one of three different notes: (1) detailed prosocial justification, (2) general justification or (3) no justification. After testing almost 500 participants, we show that mere general arguments can both increase prosocial behavior and decrease antisocial behavior. Additionally, detailed prosocial justification augments generosity, causing people voluntarily to pay more than required. We conclude that prosocial (compliance with request) and antisocial (stealing) behavior is guided by automatic processes that track that there is any reason for the request, while generosity is guided by reflective assessment of the justification of the request.

Along with changes in customer expectations, the process of ordering a house, especially one built with the most modern technology from prefabricated HQ 40-foot shipping containers, should take place in an atmosphere of free-flowing, customer-friendly conversation. Therefore, it is important that the company producing such a solution has a tool supporting such offers and orders when producing personalized solutions. This article provides an original approach to the automatic processing of orders based on an example of orders for residential shipping containers, natural language processing and so-called premises developed. Our solution overcomes the usage of records of the conversations between the customer and the retailer, in order to precisely predict the variant required for the house ordered, also when providing optimal house recommendations and when supporting manufacturers throughout product design and production. The newly proposed approach examines such recorded conversations in the sale of residential shipping containers and the rationale developed, and then offers the automatic placement of an order. Moreover, the practical significance of the solution, thus proposed, was emphasized thanks to verification by a real residential ship container manufacturing company in Poland.