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Abstract

The focus of this paper is to propose a method for prioritizing knowledge and technology

factor in companies’ business strategy. The data has been gathered and analyzed from

Malaysian-owned company of medium size type industry, employing around 250 employees

and listed in the Malaysian Bourse Stock of Exchange, since 2000. Sense and respond model

is used to determine competitive priorities of the firms. Then knowledge and technology

part of sense and respond questionnaire is used to calculate the variability coefficient i.e. the

uncertainty caused by technology and knowledge factor. The results show that the company

is not leading in term of technology (spear head technology share is around 33%). Therefore,

the enhancement of technology and knowledge to SCA values is not significantly seen in

this study. The usage of the core technologies is around 41% and it might seem relatively

enough. In terms of basic technology, while its share is the lowest (around 25%), it has the

highest source of uncertainties among technology types. In this case, the proposed model

helped to have a clear and precise improvement plan towards prioritizing technology and

knowledge focus.

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Authors and Affiliations

Sara Tilabi
Rosmaini Tasmin
Josu Takala
M.H. Muazu
A.H. Nor Aziati
A.R. Shafiee
Noraini Kaprawi
M.S. Che Rusuli

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