TY - JOUR N2 - This study presents a customized root cause analysis approach to investigate the reasons, provide improvements measures for the cost overruns, and schedule slippage in papermachine- building projects. The proposed approach is an analytical-survey approach that uses both actual technical data and experts’ opinions. Various analysis tools are embedded in the approach including: data collection and clustering, interviews with experts, 5-Whys, Pareto charts, cause and effect diagram, and critical ratio control charts. The approach was implemented on seven projects obtained from a leading international paper machine supplier. As a result, it was found that the main causes behind cost and schedule deviations are products’ related; including technical accidents in the Press section, damaged parts, design issues, optimization of the machine and missing parts. Based on the results, prevention measures were perceived. L1 - http://www.czasopisma.pan.pl/Content/113090/PDF/8-AlKhatib.pdf L2 - http://www.czasopisma.pan.pl/Content/113090 PY - 2019 IS - No 2 DO - 10.24425/mper.2019.129571 KW - project quality management KW - project evaluation KW - paper industry KW - paper-machine-buildingprojects KW - root cause analysis KW - big machines A1 - AlKhatib, Maha A1 - Altarazi, Safwan PB - Production Engineering Committee of the Polish Academy of Sciences, Polish Association for Production Management VL - vol. 10 DA - 28.06.2019 T1 - A customized root cause analysis approach for cost overruns and schedule slippagein paper-machine-building projects UR - http://www.czasopisma.pan.pl/dlibra/publication/edition/113090 T2 - Management and Production Engineering Review ER -