@ARTICLE{Tikhonenko_O._Single-server_2018,
 author={Tikhonenko, O. and Ziółkowski, M.},
 volume={66},
 number={No 4},
 journal={Bulletin of the Polish Academy of Sciences Technical Sciences},
 pages={539-551},
 howpublished={online},
 year={2018},
 type={Artykuły / Articles},
 title={Single-server queueing system with external and internal customers},
 URL={http://www.czasopisma.pan.pl/Content/108426/PDF/19-00508-kolor.pdf},
 keywords={single-server queueing system with non-homogeneous customers, random volume customers, loss probability, total volume distribution, Laplace transform, Laplace-Stieltjes transform, RAM memory space},
}